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Need Help?

Eligibility Criteria

  • Buncombe County resident

  • Bring photo ID

  • SS# card (or pay stub/tax document to verify the number)


  • Photo ID

  • SS# along with plus social security numbers for all in the family


  • Photo ID

  • SS# requested, but not required


  • Photo ID

  • SS#

  • Late or eviction notice including amount due plus late fees with landlord’s name and phone number

  • W-9 completed by landlord


  • ID

  • SS#

  • Bring bill with disconnect date within five days

Please fill out this form below to find help


Have you or an immediate family member ever served in the Active Military, Guard, or Reserve?