The Impact of NCServes-Western

How has ABCCM's service coordination for veterans had an impact on our community? Read more below to learn about what NCServes-Western can do for Western North Carolina!


More Than Just a Bike
NCServes-Western Care Coordinator Emily Wheeler was introduced to Marine Veteran Roy Langford through network partner United Way. In their first interview, Emily was able to identify that many services, such as VA benefits, food, and money management skills could be addressed through a coordinated effort. She successfully linked Mr. Langford to appropriate providers in the community, including the Buncombe County Veterans Office, OnTrack Financial and ABCCM Crisis Ministry.  In addition to food and clothing, the Crisis Ministry provided Mr. Langford a new Roadmaster bike with a helmet to assist him with transportation around Asheville. We’re thrilled that ABCCM was able to provide a community effort and service coordination at its best!
Brandon Wilson
Network Director,  NCServes-Western





Family Receives Medals
During the soft launch of our NCServes-Western network, I had the opportunity as a new team member to be an integral part of a referral that resulted in a heartfelt and meaningful service from one of our providers.  Waynesville resident Jane Bowman contacted the network call center with a special request for the family of her brother, Charles Everette Rector. Although the family knew he had served in the U.S. Navy, they did not know much about his service or what honors he may have earned. Through the NCServes-Western coordination center and the efforts of the Marine Corps League Asheville Detachment 1417, one of our network providers – the accomplishments of Senior Chief Rector during his 26-year career in the Navy are now commemorated in a beautiful shadow box filled with his eight medals. Larry Thornton of the Marine Corps League Asheville Detachment presented the shadow box to Ms. Bowman and the Rector family on July 21. With a tear in her eye, Mrs. Bowman told stories of Senior Chief Rector and his love of sports, his community and the U.S. Navy, and she assured us the shadowbox  is something that the family will cherish, appreciate and display for generations.
Jessica Rice
NCServes-Western Intake Specialist